GENERAL CONDITIONS OF SALE ON THE SITE
WWW.LECHIC.IT
These General Conditions apply to sales made through the website www.lechic.it, the exclusive property of LE CHIC di PASIN LORENA, with headquarters in Padua, via Umberto I n°77/A, VAT number 04851620288, and regulate each purchase contract stipulated between the Buyer and the Seller according to the methods set out in art. 2. Upon conclusion of each contract pursuant to art. 2, these General Conditions will be submitted to and specifically approved by the Buyer via a specific box on the website.
- Definitions.
-“Contract”: the sales contract relating to one or more Products offered for sale by the Seller through remote selling via electronic means.
-“Products”: used products (high-end bags and accessories such as scarves, shoes, costume jewellery, etc.) described in the individual presentation sheets contained on the website.
-“Purchaser”: the consumer (natural person who makes the purchase of one or more Products for purposes not related to any commercial or professional activity carried out) or professional (VAT number).
-“Seller”: the company “LE CHIC di PASIN LORENA”, with registered office in Padua, via Umberto I n°77/A, VAT number 04851620288, email info@lechicpadova.it .
-“Website”: the website www.lechic.it.
- Method of conclusion of the contract.
2.1. The Contract will be concluded exclusively through the Internet, following access to the platform www.lechic.it by the Buyer. The Buyer, following the procedures indicated on the website, will send the Seller an order for the purchase of one or more Products.
2.2. The order referred to in the previous point will be considered as a purchase proposal. Before sending the order to the Seller, the Buyer will view a printable web page of "order summary" in which the Buyer's details, the object of the order, the price of the purchased good, the payment methods and terms, the right of withdrawal and its methods, as well as delivery terms and costs will be analytically reported, with a request for confirmation of the aforementioned data. With the confirmation of the order, the payment procedure will be started with the chosen method.
2.3. After receiving the order from the Buyer, the Seller, in case of acceptance of the same, will send a printable confirmation and order summary email. The Seller reserves the right to refuse, and in any case not to accept, the orders received, at its sole discretion and without any penalty.
- Payment methods.
The payment by the Buyer will be made in a single solution, using one of the alternative methods indicated on the website. In the event that the payment procedure is not successful, the Seller will send the Buyer an email with the invitation to regularize the payment within the following 24 hours; in default, the Contract will be considered terminated by law, and the Seller may legitimately refuse to deliver the Product.
- Terms and conditions of delivery.
4.1 The delivery terms of the Products will be indicated in the order confirmation email referred to in point 2.3. They start from the successful payment of the Product by the Buyer, i.e. from the actual crediting of the amount to the Seller's account. In any case, the delivery terms of the Product are intended as purely indicative, and failure to comply with them will not give the right to any compensation or indemnity in favor of the Buyer.
4.2 In the event that the Seller is unable to make the delivery within the above-mentioned terms, the Buyer will be promptly notified by email.
4.3. Unless the Buyer prefers to collect the purchased Product directly from the store in Padua, via Umberto I n°77/A, the shipment will be made by express courier to the address specified by the Buyer and indicated in the order referred to in point 2.2. Shipping costs are borne by the Buyer.
- Prices.
The sales prices of the Products are indicated on the website www.lechic.it . next to each Product, and are valid until the date indicated on the website. The sales prices include all taxes due. Any additional charges (for example customs clearance) will be borne by the Buyer.
- Product availability.
The Buyer acknowledges that each Product is unique and is offered for sale individually, and that it is therefore not possible to place orders for multiple copies of each Product.
- Seller's Responsibility.
7.1. The Seller assumes no responsibility for damages, losses and costs incurred by the Buyer, in the event that he is unable to execute the order within the timeframes set out in the contract, nor for disservices or malfunctions connected to the use of the Internet. The Seller assumes no responsibility for any fraudulent or illicit use by third parties of credit cards or other means of payment for the Products purchased.
7.2. The Buyer acknowledges that the Products are used. Each of them is specifically depicted on the website, in which at least 4 photographs of each Product are published, and the materials, measurements, model and general conditions are briefly described, as well as any defects or flaws evident and known to the Seller, even those resulting from wear. The Products, therefore, are intended to be sold and purchased as "seen and liked", the Buyer acknowledging that the agreed price takes into account the conditions of the Product. The Seller is liable towards the consumer Buyer exclusively in the event of an evident lack of conformity with respect to what is declared and depicted in the description, taking into account the time of previous use, limited to defects not resulting from normal use of the item . This guarantee is intended to be valid for one year from delivery of the Product.
7.3. The Products offered for sale by the Seller are all certified by an authorized body as to their authenticity. In any case, the Seller assumes no responsibility for the veracity of the certification and the origin of the Product.
- Right of withdrawal.
8.1 The right of withdrawal may be exercised exclusively by a natural person customer who is a final consumer, excluding the case in which the purchase occurs in the exercise of commercial activities or in any case for the purpose of reselling the goods to third parties. The consumer Buyer may withdraw from the Contract, without any penalty and without obligation to provide a reason, pursuant to the Consumer Code, within 14 (fourteen) days from receipt of the Product. In the case of separate delivery of multiple Products, ordered with a single order, the term runs from the delivery of the last Product.
8.2. If the Buyer decides to exercise the right of withdrawal, he must notify the Seller by registered mail. The Product may be returned directly to the Padua office or by courier. The exercise of the right of withdrawal is in any case subject to the presentation of a copy of the documents proving the purchase.
8.3. The consumer is required to return the goods within 14 days from the date on which he communicated to the Le Chic store his decision to exercise the right of withdrawal.
8.4. The Le Chic Store will receive the product within and no later than 14 days from the communication by the buyer/consumer to adhere to the right of withdrawal.
8.5. The Product must be returned intact and in any case, as received, under penalty of losing the right to a refund of the price. The Product must be returned in its original packaging, with the appropriate dust cover, the receipt proving the purchase, the appropriate security seal label, which must be intact and free of tampering. The direct cost of returning the Product is borne by the consumer Buyer. The Buyer/consumer is responsible for the decrease in value of the Product resulting from its manipulation after delivery.
8.6. The Seller, after receiving the returned product, refunds the payments received from the consumer Buyer within fourteen days. The refund is made by bank transfer, or using the same means of payment used by the consumer Buyer for the initial transaction. The Seller is not required to refund additional costs.
Protection of confidentiality and processing of Buyer data.
10.1. The Seller undertakes to protect the privacy of its customers, and guarantees that the processing of data complies with the provisions of current legislation.
10.2. The personal data acquired directly and/or through third parties by the Seller, the data controller, are collected and processed in paper, computer and/or telematic form, for the purpose of registering the order and executing the Contract.
10.3. The Seller undertakes to treat confidentially the data and information transmitted by the Buyer and not to disclose them to third parties, nor to use them for purposes other than those for which they were collected. Such data may be exhibited only upon request of the Judicial Authority or other persons authorised under current legislation. The personal data will be communicated, after signing a confidentiality agreement, only to persons delegated to carry out the activities necessary for the execution of the Contract and for this sole purpose.
10.4. The owner of the collection and processing of personal data is the Seller.
- Communications and complaints.
Written communications addressed to the Seller, and any complaints, must be sent to the following address: via Umberto I n°77/A cap 35122 Padova. Written communications from the Seller to the Buyer will be sent to the residence or domicile, telephone number or email address specified by the Buyer in the order.
- Dispute resolution applicable law and exclusive jurisdiction
12.1. This contract is governed by Italian law. For anything not expressly provided for herein, the applicable laws apply, in particular art. 5 of the Rome Convention of 1980, and the provisions contained in Legislative Decree 70/2003 and in Part III, Title III, Chapter I of Legislative Decree 206/2005.
12.2. All disputes arising from this contract, its application, interpretation and/or execution, will be referred to the ordinary Judicial Authority. The competent court will be, in the case of a sale to a consumer Buyer, that of the place of residence or elected domicile of the consumer, mandatory pursuant to art. 33, paragraph 2, letter u ) of Legislative Decree 206/2005; in the case of a sale to a non-consumer, the Court of Padua.
Place, date and signature of the Buyer (in electronic form)
The following clauses are specifically approved pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code: 4. Delivery times and methods; 6. Product availability; 7. Seller's liability; 8. Right of withdrawal; 9. Protection of confidentiality and processing of Buyer data; 10. Communications and complaints; 11. Settlement of disputes, applicable law and exclusive jurisdiction.